Accessibility

Persons with disabilities are always invited to join us for a great experience at Forest Hills Stadium!

Read on for some Frequently Asked Questions, as well as information about service animals.

FAQ

How do I purchase an ADA ticket?

To purchase a wheelchair or limited mobility ticket, please click to the event calendar on this website, select your event, click get tickets, and choose the Accessible Seating ticket type.

There is no need to call in or do anything extra to take advantage of accessible seating at Forest Hills Stadium.

Can I buy a second ADA ticket so a companion can be with me?

You are welcome to purchase ADA tickets for yourself, as well as a companion who will join you in the area.

Where are your accessible/limited mobility areas?

Depending on the show, the stadium is set up in one of two ways:

For a General Admission Floor, the following are offered:

  1. There is a platform on the floor in front of Sec 201/301.
  2. A section for wheelchair guests will be set in close proximity to the stage for ease of viewing. While provided, it is not required for wheelchair users to remain there. Ask any usher for directions.

For a Seated Floor, the following are offered:

  1. Accessible seating in the first row in Sec 1 & Sec 3, Sec 4 – Sec 11
  2. Accessible seating on the platform in front of Sec 201/301

Please check the seating map for your show to see whether the floor is seated or GA.

How far are seats from the entrance?

Seats are a substantial distance from the entrance, and the walk to the entrance from the street is also a good ways. If you would like assistance, please ask at the gate!

What nearby public transportation is accessible?

The 71st – Forest Hills LIRR Station has a ramp, but no elevator.

The MTA 71st – Forest Hills Station does have an elevator serving the south side of Queens Boulevard between 70th Road and 71st Avenue.

You can check that the elevator is in service on the MTA website.

I am a wheelchair user and obtained non-accessible tickets, can I use them?

Yes, please email us using the contact form on this website to be relocated, or visit Guest Relations when you arrive for the show to request accessible seating.

I already have tickets for an event and I recently broke my leg and have a cast on. What can I do?

Please email us using the contact form on this website. Subject to availability, we will relocate you to seats that allow you to attend the event in a comfortable and enjoyable manner.

When emailing, please include your event, date, section, row and seat number. Or you can visit Guest Relations when you arrive for the show to request accessible seating if it is available.

SERVICE ANIMALS

Forest Hills Stadium welcomes service animals per the Americans with Disabilities Act (ADA).

As defined by the ADA, a service animal is any dog, such as a guide dog or signal dog, that is individually trained to provide assistance to an individual with a disability. This includes psychiatric service animals that are individually trained to provide service to individuals with psychiatric or neurological disabilities, such as preventing or interrupting impulsive or destructive behaviors.

Service animals must be leashed at all times, unless special circumstances exist, and must rest in the seating area of the individual with a disability, not in the aisle.

If your service animal poses a threat to the safety of other guests and employees, or is not housebroken, you may be asked to escort the animal off the premises.

For additional service animal questions, please use the contact form on this website.